Contract
System Engineer - Intune / Active Directory Administrator
Atlanta, GA · Rate: contact recruiter
Applying takes about two minutes. No account, no portal, and a human reads it.
About this role
A state agency client in Atlanta, GA is seeking a System Engineer to maintain, configure, and keep reliable the organization's endpoint and mobile device environment, including Microsoft Intune, Azure Active Directory (Entra ID), and Endpoint Configuration Manager. This hybrid contract role also researches new technology and helps shape a roadmap for end user support systems so they keep pace with business and IT needs.
Key duties include:
- Build and deliver application packages through Intune Endpoint Manager
- Administer and manage mobile devices, laptops, and the Azure admin portal
- Serve as an escalation point for complex or urgent endpoint requests and incidents
- Develop escalation methods so information flows properly across the organization
- Train, coach, and mentor support staff, and create documentation and how-to videos
- Report on KPIs and trends weekly, monthly, and as needed
- Maintain a workable framework for improving IT customer support and advise management with recommended solutions for escalated incidents
- Resolve system problems quickly to limit work disruptions and outages
Key duties include:
- Build and deliver application packages through Intune Endpoint Manager
- Administer and manage mobile devices, laptops, and the Azure admin portal
- Serve as an escalation point for complex or urgent endpoint requests and incidents
- Develop escalation methods so information flows properly across the organization
- Train, coach, and mentor support staff, and create documentation and how-to videos
- Report on KPIs and trends weekly, monthly, and as needed
- Maintain a workable framework for improving IT customer support and advise management with recommended solutions for escalated incidents
- Resolve system problems quickly to limit work disruptions and outages
Requirements
- Bachelor's degree in a related field plus three years of progressively responsible analyst and systems experience in a large-scale IT environment, or an equivalent combination of education and experience
- Hands-on experience with Intune endpoint management, Microsoft Entra ID, Azure administration, and Active Directory
- PowerShell scripting (preferred)
- Strong troubleshooting skills across Windows 10/11, Apple, and Android devices
- Microsoft 365 support experience, including Teams and Outlook
- Knowledge of Windows Server 2012-2019 and Active Directory 2012 or later
- Understanding of networking basics, including Ethernet and Wi-Fi
- Experience with ServiceNow ticketing (preferred)
- Security and patch management experience (preferred)
- Inventory management principles and strong written and verbal communication skills
- Ability to document processes and write knowledge articles
How we handle your application. A recruiter reads it — not a keyword filter. We will not submit you to this client, or any other, without your explicit approval for that specific role. Josh Pros is an equal opportunity employer and considers all qualified applicants without regard to citizenship or immigration status.
Before you apply anywhere — including here
Ask every firm these questions. We have already answered them.
Do you sponsor work authorization?
Yes, for consultants we employ on W-2 — H-1B transfers, extensions, amendments, and employment-based green cards.
Read moreWhat happens on the bench?
You stay on payroll. For H-1B employees, paying the required wage during employer-caused downtime is a legal requirement, not a perk.
Read moreWill you tell me the client and the layers?
Yes, before you interview. If there is a prime vendor or MSP in the chain, you will know.
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