Contract
Technical Records Specialist 2
Boise, ID · Rate: contact recruiter
Applying takes about two minutes. No account, no portal, and a human reads it.
About this role
A state agency client in Boise, ID is seeking a Technical Records Specialist 2 for an onsite contract assignment supporting a public health program focused on infant and children's health services. This role is a key member of a collaborative team that manages program data, works with specialized data management software, and supports reporting and evaluation.
Responsibilities include maintaining the specialized software used for data collection, evaluation, and reporting; providing friendly, timely customer service and technical assistance to families and healthcare providers; explaining and applying laws, rules, and policies; extracting data for analysis, visualization, and reports; assessing data quality and implementing improvements; and troubleshooting software and process issues.
The ideal candidate is a self-motivated, detail-oriented team player who enjoys working with data and cares about children's health outcomes.
Responsibilities include maintaining the specialized software used for data collection, evaluation, and reporting; providing friendly, timely customer service and technical assistance to families and healthcare providers; explaining and applying laws, rules, and policies; extracting data for analysis, visualization, and reports; assessing data quality and implementing improvements; and troubleshooting software and process issues.
The ideal candidate is a self-motivated, detail-oriented team player who enjoys working with data and cares about children's health outcomes.
Requirements
- Excellent communication and customer service skills and experience
- Experience analyzing information and researching sources to identify and resolve problems
- Strong attention to detail and accuracy
- Experience entering and retrieving data in a computerized record system
- Experience composing and proofreading business correspondence
- Experience using Microsoft Excel, Word, Teams, and Outlook
- Ability to monitor record systems to identify and correct errors
- Ability to interpret, explain, and apply regulations and complex policies for specialized programs
- Experience working with people from varied cultural and socio-economic backgrounds in stressful situations
- Ability to work autonomously and within teams while learning program procedures and guidelines
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